ERS Model
ERS’s model centers on maximizing client recoveries by providing timely feedback and analysis, managing reports with comprehensive detail, and making practical recommendations that improve compliance, reduce costs, maximize recovery, enhance monitoring, and implement controls to minimize future lost profits moving forward. Our goal is to provide an unparalleled level of customer service that allows us to consistently exceed expectations while keeping your staff’s involvement to a minimum throughout our work.
maintain strong relationships
We also understand that Clients must maintain strong relationships with suppliers, accordingly we maintain the highest professional ethical standards in all communications with outside parties and respect and protect our Clients’ confidentiality. Our Clients are our strongest advocates and provide insight into our quality of work, level of customer service, and professionalism.
History and experience have proven that a two-way communication process drives ERS to become a better service provider. As we learn more about your needs, we are better able to find custom-tailored solutions. This model also allows us to share and transfer that knowledge to all our Clients confidentially, so all of our Clients win.
Our service areas are complex, time-consuming, resource intensive, and often overwhelming. Companies need deep expertise in these fields to maximize profits while at the same time minimizing costs. Hence, a trusted advisor is essential to improve asset recovery, compliance, and cost reduction – ERS strives to be that resource.
We recognize that our Client's resources are limited to support additional/special projects even though they recognize their immense value. Therefore, we strive to manage all aspects of our projects and require a minimum of client resources. Our service team includes former business owners, accountants, tax auditors, tax professionals, and attorneys with extensive experience.
Foundation of ERS’s
“Two-Way Communication” Model
- Interactive and personalized service.
- Commitment to building long-term relationships with our clients.
- Ensuring our Clients understand our processes, issues identified, and legal support for our conclusions.
- Providing process improvements.
- Being a resource for future legislative and policy changes, a sounding board for technical issues.
- Empowering Clients to make better decisions.
This “two-way communication” process is crucial as we endeavor to improve our knowledge base to identify always-changing issues.